The Hirer shall be responsible for all goods hired from the time they are picked up or delivered, and shall pay for any item broken, damaged or lost during the hiring period. The security is the customers responsibility until it is returned or picked up. If the equipment is stolen it is the customers responsibility to pay for the items at the current replacement cost.
DEPOSIT: A 30% deposit is required before any booking will be confirmed. This is non refundable. In the event of the customer holding an account, this amount will be billed accordingly.
CLEANING: All articles should be returned clean; otherwise an additional charge will be made. The charge is at the same rate as the hire. An additional charge will be made for the goods not returned or available for pick-up as arranged.
PAYMENT: All accounts are C.O.D unless the customer has an established credit account. The cost associated with paying by credit card is 1%. Amex and Diners cards are NOT accepted.
INDEMNITY: The Hirer shall indemnify and keep indemnified and save harmless the Owner and the Owner’s servants and agents from all damages, suits, actions, claims and demands of every description whatsoever arising directly or indirectly from the use, maintenance, transport, operation of the goods or otherwise or whether resulting from negligence of the Owner, it’s servants or agents or otherwise.
EXCLUSION OF LIABILITY: The Owner shall not be liable to the Hirer or the Hirer’s servants or agents for any damages, suits, actions, claims and demands of every description whatsoever arising directly or indirectly from the representations warranties, terms and conditions, express or implied (exception in so far as statutory conditions and warranties cannot be excluded under part V Division 2A of The Trade Practices Act (1974) or relevant State Legislation), use maintenance, transport, operation of the goods or otherwise and whether resulting from the negligence of the Owner, it’s servants or agents or otherwise.
NON SUPPLY: The company makes no representation that equipment will be available to meet every order. Every endeavour will be made to complete delivery within the period stated but no liability can be accepted in regard to not suppling. The company will not except any consequntial damages arising from late or non delivery and will not be held liable.
BOND: If a bond has been charged the bond will be held until the goods have been checked. The remaining portion of the bond less any cleaning, damaged or lost goods costing will be returned. If the bond is for Jukeboxes or Slushy machines that are to travel in a station wagon then if the goods are returned in an alternative vehicle the bond will be retained.
INSURANCE: The hirer will ensure that all equipment is adequately insured under their own policy. RBR does not insure any of the equipment. The customer bears all risk in relation to the return of all of equipment in good order.
EXTENDED HIRE: The Customer must return the equipment (or make available for pick up) when it is due or there will be a continuing hire charge until it is returned. This applies to part orders where single items are not returned.
CANCELLATION AND VARIANCE OF GOODS: If the event is cancelled, the minimum due is the 30% deposit that is payable on booking. If there is an account, the 30% deposit will be billed to the account in the event of a cancellation. If the cancellation is within one month of the event occurring, the total cost of the invoice is payable and this includes but not limited to inclement weather. No variation of the order will be greater than a 10% reduction of the invoice value. If the variation is greater than 10% then the customer agrees to pay 90% of the original invoice value
DELIVERY: The customer agrees that there is truck access directly to the jobsite. Any costs incurred in having to transport the goods from the truck to the jobsite will be added to the customers invoice. The customer also is to ensure that all underground services will be located and marked; any services not clearly marked and identified will not be the responsibility of RBR if they are damaged.
Please note a surcharge of 1% will be added to credit card transactions. Diners and Amex not accepted.